Kale
Support
Answers to common questions, and a real person when you need one.
Is Kale free?
Kale is free to download. Any optional subscription shows its price in the app before you buy.
How do I cancel a subscription?
Open iPhone Settings, tap your name, then Subscriptions, and choose the app. You keep access until the end of the period you paid for.
I changed phones. How do I get my subscription back?
Sign in with the same account, open the subscription screen in the app, and tap Restore Purchases.
How do I get a refund?
Purchases are processed by Apple, so refunds are requested at reportaproblem.apple.com.
How do I delete my account?
Delete your account from the app's settings. Deleting your account does not cancel an App Store subscription.
Notifications are not arriving.
Check that notifications are allowed for Kale in iPhone Settings and turned on in the app's settings.
Still need help?
Email admin@ednvt.com and include the app name and the email on your account. We usually reply within two business days. See the Privacy Policy and Terms of Use.